What an AI extension for Magento can do in your admin
The AI Assistant adds a chat to the Magento admin for the admin users you choose. You ask about the store in plain language, for example which products sold best last month or whether there were errors in the logs today, and it looks up the answer in your database, configuration, logs and code. Answers can include charts and CSV reports, and the issues it finds can be recorded as tickets. It also keeps track of what each conversation costs.
It runs on Anthropic's Claude models by default or on OpenAI's GPT models, so you can use Claude or ChatGPT style models in the Magento admin without copying store data into a separate chat window. Database access is always read-only, and personal data is masked before anything is sent to the provider. The few things it can create, such as an inactive CMS page draft, an inactive cart price rule draft or a ticket, need a Yes from the user first, and it never changes or deletes existing data. Usage is billed by the AI provider to your own account, and you can set a monthly limit. Our post Ask your Magento store shows how it is used.
AI product search and AI merchandising are on the way
Four more AI modules are in development and testing. They are not on sale yet and are listed on our coming soon page:
- AI Merchandising & Category Optimizer: sorts category pages from your own sales, stock and margin data, explains each position and keeps the previous order so you can restore it. Background: sorting category pages by what actually sells.
- AI Semantic Search: AI product search by meaning that works alongside Magento's own search, so a shopper typing "rucksack" can find what your catalogue calls a backpack. See semantic search for Magento.
- AI Visual Search & Shop the Look: search by photo, similar products and shoppable looks with hotspots. See search by photo and shop the look.
- AI Demand Forecast: forecasts per product from your sales history, with reorder points and suggested order quantities. See deciding what to reorder.
Things to know before adding AI to a Magento store
An AI model can only work with the data your store holds. If cost prices, stock levels or attributes are missing, the answers and suggestions will be weaker, so check a few results by hand when you start. The merchandising and forecast modules also work without an AI model: their scores and forecasts are calculated from your data, and AI only adds explanations and summaries.
Questions and answers
Which AI models does the AI Assistant use?
Anthropic Claude models by default, or OpenAI GPT models, chosen in the configuration. You add your own API key from the provider, and the provider bills usage to your account.
Can the AI Assistant change my products or orders?
No. It reads the database in read-only mode. It can only create a few new items, such as inactive CMS page drafts, inactive cart price rule drafts, issue tickets and saved reports, and only after the user clicks Yes. It never changes or deletes existing data.
Can I buy AI product search for Magento yet?
Not yet. AI Semantic Search and AI Visual Search are in development and testing and are listed on the coming soon page. They are not on sale.