Contact
Tell us about your store
Say where the store is today, what you want to change and any dates that matter. A link to the site helps. A developer reads every message, so write it the way you would explain it to one.
Questions
Before you send it
What should I include in my enquiry?
The most useful enquiries cover four things: the store URL, the platform and version if you know it, what you want to change or fix, and any deadline that matters. A rough idea of catalogue size, integrations and who looks after the store today helps too. A few sentences is enough to start.
Will you sign a non-disclosure agreement?
Yes. SoftAware Commerce will sign a non-disclosure agreement on request, before you share anything confidential. Mention it in your first message, describe the project in general terms, and keep sensitive details out of the form until the agreement is in place.
Do I need to know my budget before getting in touch?
No. If you have a figure or a range in mind, sharing it helps us suggest an approach that fits. If you do not, we can still talk the project through. Defined projects are quoted as a fixed scope and price after discovery, and ongoing work runs on a monthly retainer.
Do you take on small jobs and audits?
Yes. An audit or a second opinion on an existing Magento 2 or Shopify store is a sensible place to start, and we also take on contained pieces of work such as a single integration or a performance problem. If a job is not a good fit for us, we will tell you.
Where is SoftAware Commerce based?
SoftAware Commerce Ltd is based in the United Kingdom. The team works remotely with clients across the UK and beyond, so calls and project work happen online and there is no need to be near us. Nothing is outsourced.