About
About SoftAware Commerce: an agency run by the people who build
SoftAware Commerce Ltd is a UK e-commerce agency. We began as Magento 2 specialists and now work across Magento 2 and Shopify, with one team and no layer between you and the developers.
Who we are
One team, two platforms
We started in the deep end of Magento 2, writing modules and custom solutions for stores whose requirements no off-the-shelf extension could meet. That work taught us to read a platform properly before changing it.
Today the same team builds and supports stores on Shopify as well. Working in both every week means our advice follows your business, not our habits. We are independent, with no obligation to recommend either platform.
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Engineers first
The agency grew out of Magento 2 module development.
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Direct contact
Clients work with the developers themselves.
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UK based
Our team is in the UK and nothing is outsourced.
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Independent
Platform advice is based on fit. Sometimes the right answer is to stay where you are.
What we believe
The principles behind how we behave
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Engineering over decoration
A store earns its keep through speed, reliability and a checkout that works. Design sits on top of sound engineering, never in place of it.
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Honesty about platform fit
Magento suits some businesses and Shopify suits others. We say which we would choose in your position, and why, even when it means a smaller project.
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A small senior team, by choice
We stay small so the people you meet are the people who do the work.
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Long relationships
A launch is the start of a store, not the end of a project. We would rather look after a store for years than move on after go-live.
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Your code, your accounts
Repositories, hosting and platform accounts belong to you. Staying with us should be a choice, never a lock-in.
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Nothing hidden
You get plain English, written scopes and early warning when something is going wrong. Problems are raised, not buried.
What we do
Two platforms we know properly
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Magento 2 and Adobe Commerce
Custom development, Hyvä storefronts, migrations, upgrades, performance work and support for stores with complex catalogues, pricing or integrations.
Magento services -
Shopify and Shopify Plus
Custom themes, checkout and Plus work, custom apps and integrations, and migrations for brands that want a hosted platform with less to maintain.
Shopify services
Fit
Who we work best with, and who we do not
We are a good fit if you
- Run, or are about to run, a store on Magento 2 or Shopify
- Want to speak to developers, not through an intermediary
- Care how the store is built, not only how it looks on launch day
- Want an agency for the long term, including after go-live
We are probably not right if you
- Are choosing on the lowest quote alone
- Need a platform other than Magento 2 or Shopify built or maintained
- Mainly need advertising, brand or campaign work, not store engineering
- Want an agency that will say yes to everything
Questions
About the agency
What does SoftAware Commerce do?
SoftAware Commerce Ltd is a UK e-commerce agency that builds, migrates, speeds up and supports online stores on Magento 2 and Shopify. That includes Magento Open Source, Adobe Commerce and Hyvä storefronts, and Shopify including Shopify Plus. Clients work directly with the developers.
Is SoftAware Commerce a Magento agency or a Shopify agency?
Both. SoftAware Commerce began as a Magento 2 specialist, building modules and custom solutions, and now works across Magento 2 and Shopify with a single team. Because the agency is independent and works in both, its platform recommendation is based on what fits the business.
Where is SoftAware Commerce based?
SoftAware Commerce Ltd is based in the United Kingdom. The team works remotely with clients across the UK and beyond, so there is no need to be near us. All work is done by the agency’s own developers and none of it is outsourced.
Who will work on my store?
The developers you speak to. SoftAware Commerce has no separate account-management layer and does not outsource, so the person who scopes the work is the person who builds it and answers your questions afterwards, on Magento 2 and Shopify alike.
How do I start working with SoftAware Commerce?
Send a short description of your store and what you want to change through the contact page or to [email protected]. A developer reads every message and replies by email. Projects are then quoted as a fixed scope and price after discovery.